Terms and Conditions (Sept. 2017)

101 Copenhagen ApS


The following Terms and Conditions of Sale concern the offer and sale of products on www.101cph.com on behalf of 101 Copenhagen Aps, registered office address: Østergade 17, 3rd Floor, 1100 Copenhagen, Denmark (the Company) and the buyer (the Buyer) unless otherwise specified. We recommend that you read the Terms and Conditions in full before shopping on www.101cph.com. All information requests should be made to info@101cph.com.

1. Validity, Existence of the contract

1.1 The following Terms and Conditions apply to all business relations between the Company and the Buyer

1.2 All orders placed by the Buyer are subject to these Terms and Conditions

1.3 These Terms and Conditions exclude any other terms and conditions additional hereto or which the Buyer might seek to impose

1.4 No variation of these Terms and Conditions is permitted unless expressly accepted by the Company in writing

2. Cancellation

2.1 No cancellation of an order by the Buyer is permitted except where expressly agreed by the Company in writing. All such cancellations shall be informed to the Company in writing to info@101cph.com

2.2 The Buyer accepts customary and reasonable variations in colour and/or dimensions of the goods, and are thus not considered as a defect

3. Price, Payment and Shipping Terms

3.1 The stated prices on the website includes VAT. Full payment is taken in advance and the card holder will be charged with the successful completion of the order.

3.2 The Company reserves the right of the ownership of the goods until the Buyer has made full payment.

3.3 The goods will be given to a forwarding company for transport on behalf of the Buyer.

3.4 Shipments have to be checked and matched with the enclosed delivery note by receipt. Missing items must be reported instantly to the Company. Subsequent reports of missing items will not be considered.

3.5 The Buyer shall have no right of set off, statutory or otherwise

4. Delivery

4.1 All items due for delivery shall be delivered to the address at which the Buyer have entered on the website at checkout unless the Company is otherwise notified in writing.

4.2 Time of delivery is between 5-10 days.

4.3 The Company shall not be liable for any loss whatsoever or howsoever arising caused by its non-delivery or by the failure to make goods ready for collection on the due date.

4.4 If the Company is not able to meet the agreed delivery time, the Company will inform the Buyer. The Company is not responsible for delays due to unaccountable disturbances in business operations or inconvenience from the suppliers or outside the reasonable control of the Company (including but not limited to fire, explosion, delay in supplies, interference by labour strikes or lockouts and force majeure, or non-availability of transport or materials) then the date or period for delivery shall be extended by the duration of the delaying factors. If the delaying factors have operated for 12 weeks or more and shall still be operating, the Buyer may give written notice to the Company to terminate the contract of those goods which still remain to be delivered under the contract.

4.5 If the Buyer shall fail to take delivery of the goods when delivery is attempted or falls due, the Company shall be considered to have tendered and the Buyer to have refused to accept such delivery.

4.6 We aim to deliver your order as quickly as possible. The estimated time of delivery appears on the order confirmation, which you will receive after your purchase.

4.7 In the event that your order contains products with different delivery times, e.g. if your order both an in-stock product and a product in back order, we will part deliver your order. In case we face delay in production or any other unforeseen delay related to the delivery occurs, it can have an impact on the delivery time.

4.8 We offer delivery to curb-side and it is important that you check the delivery to ensure correct delivery and for potential visible damages. If everything is as expected the carrier will ask you to sign for the receipt. In case of any visible damage or defects, please ensure to sign for receipt with reservations of potential damages of the products or refrain from receiving the delivery and ask the carrier to return the delivery. If a product is damaged or defect after unwrapping, please contact our Customer Support Team who will ensure to find a solution immediately, or latest within 5 days after the receipt of product.

5. Returns

5.1 No goods may be returned by the Buyer except with the prior consent in writing given by the Company. The signature of a delivery note does not constitute consent.

5.2 If you regret your purchase in our webshop, please send or hand over the product to 101 Copenhagen, Grossbeerenstrasse 12, 14532 Stahsndorf-Güterfelde, Germany, att.: Webshop. Please do so without any unnecessary delay and latest 14 days after you have notified about your cancellation. You are liable for delivery expenses related to the return of the product. We only accept returned products in their undamaged and original packaging.

5.3 We will issue a full refund when we have received the returned, undamaged products. The refund will be paid back to the credit card used to pay for the order unless you have explicitly agreed otherwise.

6 Intellectual Property

6.1 The drawings, designs, copyright and intellectual property of the goods shall prolong to the Company unless expressively agreed in writing to the contrary.

7. Transfer of risk

7.1 The transfer of risk takes effect when the goods are delivered to the Buyers address or such other address notified by the Buyer in writing

8. Claim guarantee

8.1 The Buyer is entitled to make legal claims. The warranty claim does not apply to damages which are in responsibility of the Buyer, such as damage caused by normal use (wear and tear), improper handling, temperature, weather conditions etcetera. Claims due to transportation damages have to be reported immediately, both to the Company and to the involved forwarder.
8.2 The limitation period is governed by the law.

9. Warranty

9.1 The Company grants a warranty period of two years on all products. If a product becomes defect due to a material or production error during this period, the Company will replace the part of the product which is broken or the whole product. The power of decision lays in such with the Company.

10. Place of fulfilment

10.1 The sale and conveyance of the goods to the Buyer take place in Germany.

11. Final Provisions

11.1 Personal data are only used to process the Buyers order correctly.

12. Customer services

12.1 Customer service opening hours: 10.00 – 16.00 on weekdays.

12.2 Customer service e-mail: webstore@101cph.com

12.3 CVR 40058966